Terms & Conditions
Last updated September 2, 2026
These Terms & Conditions govern your use of the Robert Trujillo Orthodontics + Smile Design website at rtorthonb.com (the “Site”), operated by R L Trujillo DMD MS PLLC. By using the Site or submitting a form on it, you agree to these terms. If you do not agree, please do not use the Site.
1. Not medical advice
The content on this Site is provided for general informational purposes only and does not constitute medical or orthodontic advice, diagnosis, or treatment, and does not create a doctor–patient relationship. Always seek the advice of a qualified healthcare provider with any questions about a medical or dental condition. If you believe you have a medical emergency, call 911 or your local emergency number.
2. Priority list requests
Our practice is opening this winter. Submitting the priority list form is a request to be contacted when scheduling opens — it is not a booked appointment and does not guarantee availability, a specific provider, a specific date, or acceptance as a patient. We will contact you using the phone number or email address you provide.
3. Accuracy of information you provide
You agree that the information you submit is accurate and that the phone number you provide is a number you own or are authorized to use. If your number changes, please notify us so we do not contact the wrong person.
4. Text messaging (SMS) terms
These messaging terms apply to the Robert Trujillo Orthodontics + Smile Design SMS program.
- Program description: an appointment and practice notification program that sends opening announcements, scheduling and appointment messages, appointment reminders, and missed-call follow-ups.
- How to opt in: enter your mobile number and check the optional SMS consent box on our priority list form, or give your number and consent to our team by phone or in person. The consent box is optional and is not checked by default.
- Consent is not a condition of purchase or of receiving care.
- Message frequency varies.
- Message and data rates may apply. Check your mobile plan for details.
- To opt out: reply STOP to any message at any time. You will receive one confirmation message and no further messages unless you opt in again.
- For help: reply HELP to any message, email Hello@RTOrthoNB.com, or call (425) 363-8403.
- Privacy: your SMS consent and mobile phone number are never shared with or sold to third parties or affiliates for marketing purposes. See our Privacy Policy.
- Carriers: supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, Boost, U.S. Cellular, MetroPCS, Cricket, and others. Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.
- Devices: messages may not be available on all mobile devices or carriers, and features may vary by device.
Full opt-in disclosure, including the exact consent language, is on our SMS consent page.
5. Intellectual property
All content on this Site — text, images, logos, and design — is owned by R L Trujillo DMD MS PLLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from Site content without written permission.
6. Third party links and services
The Site links to and embeds third party services, including our form provider. We are not responsible for the content, terms, or privacy practices of third party services.
7. Disclaimer and limitation of liability
The Site is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components. To the fullest extent permitted by law, R L Trujillo DMD MS PLLC is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site.
8. Changes to these terms
We may update these Terms & Conditions from time to time. The version posted on this page is the version in effect. Your continued use of the Site constitutes acceptance of the current terms.
9. Governing law
These terms are governed by the laws of the State of Washington, without regard to its conflict of law provisions.
10. Contact
R L Trujillo DMD MS PLLC d/b/a Robert Trujillo Orthodontics + Smile Design
244 Bendigo Blvd. N, North Bend, WA 98045
(425) 363-8403 · Hello@RTOrthoNB.com
See also: Privacy Policy · SMS Consent